Quality Assurance

Quality Assurance is an integral part of our business ethic. From our software design approach through to our released product we attempt to work to the highest quality.

Before each minor or major release the results from FluidFlow3 are checked against over 300 networks. The results from 95 compressible flow calculations, 152 incompressible flow networks, 43 non-Newtonian and slurry examples, and 10 scripting networks are checked for accuracy.

The QA networks are installed with the product, so that our verification and test procedures are available for all users to view. Many examples have been taken from standard literature sources, while others are designed to 'stress' the calculation procedures.

Pressure loss, heat transfer, equipment operating outside normally accepted limits, physical property data at extremes, fluid mixing, phase change and sonic choking at size change and end points are some of the considerations tested.

The complexity and number of worked examples we check against is always under review; it is likely that number of checks we do against each release will keep increasing.

ISO 9001:2008 Certified

• Flite Software is an ISO 9001:2008 Registered company certifying our commitment to both Quality and focus on our customers. ISO 9001 is a Quality Assurance Standard of our internal work processes and design standards and signifies our Quality Management System is both thorough and complete with regard to our industry.
• Created by the International Organization for Standardization, ISO 9001:2008 is based on the eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, and fact based decision-making and mutually beneficial supplier relationships. When fully adopted, these principles have been proven to enhance organizational performance in providing quality products and services to customers.